Legal
This is a working draft, not a substitute for advice from a qualified professional. Have it reviewed before the site goes live, particularly the sections on file retention below.
When you submit our quote form, we collect the information you provide — name, phone, email, project location, pool type, project details, and any files you attach (such as plans, site plans or photos).
Our quote form is processed by Web3Forms, a third-party form-processing service, which delivers your enquiry and any attached files to us by email. Web3Forms acts as a data processor for this purpose — see their own privacy policy for how they handle data in transit.
We use the information you provide solely to assess your project and respond with a quote or further questions. We do not sell or share your information with third parties for marketing purposes.
Files you attach to the quote form (plans, site plans, soil reports, photos) are used only to assess your project and are not published or shared beyond our engineering team.
We retain enquiry information and project files for as long as reasonably necessary to respond to your enquiry and, where a project proceeds, to deliver the engineering service. Contact us at info@pool-engineers.com.au to request deletion of your information.
Questions about this policy can be directed to info@pool-engineers.com.au.
